[brackets]) are placeholders and have not been approved yet. This page must
not be treated as the hotel's actual policy, and should not go live with real online
payments enabled, until HKMA management confirms the real numbers.
A booking made through this website is held as a request until our reception team calls to confirm it. No online payment is collected at this stage. Once online payment is enabled, this section will describe exactly when a booking becomes final.
[Full refund if cancelled at least X days before check-in.]
[Partial refund (Y%) if cancelled between X and Z days before check-in.]
[No refund for cancellations within Z days of check-in, or for no-shows.]
To cancel or change a booking, please contact our reception team directly with your Reservation ID:
[Approved refunds will be credited back to the original payment method within N business days.]